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Support Center - How to Contact Us?
About Customer Support: If you have any problems with our software, please
- Make sure you are using the most recent program version.
- Please read our Frequently Asked Questions carefully. We have collected a list of FAQ here.
If you still can't solve your problem, please collect the following information and contact our customer support team, We will reply you as soon as possible, usually in one or two business days. Please contact us again after two business days, If you don't receive a response.
- Your Registered ID.
- AEPvideo DVD COPY version.
- Windows System version.
- If you copy DVD to Harddisk, Please tell me the target Harddisk available capability.
- If you copy DVD from DVD disc, please specified your DVD driver information.
- If you copy DVD to DVD disc, Please tell me the Temporary Working Folder available capability.
- If you copy DVD to DVD disc, Please specified your DVD writer and recordable disc information.
- Please tell me the copy mode, Source and Target file.(Note: please include movie size and region code)
- Please tell me you hardware configuration. include your VGA card, Sound card, Image Capturing card, and their specifications.
- Detailed description of your troubles and error message.(Note: please be more specific than "the software does not work.")
- A screenshot of the error message and displaying window are strongly welcomed
AEPvdieo DVD COPY Email:
Email Address |
Use For |
sales@aepdvd.com |
Sales |
support@aepdvd.com |
Support (please include your registered key to receive priority support) |
bugs@aepdvd.com |
Bug Reports |
solution@aepdvd.com |
If you have some good ideas about how to use AEPvideo DVD COPY, please write up the details with screenshots and send the info to the address and we will publish it online so everyone can benefit! |
suggestion@aepdvd.com |
If you have any suggestion about AEPvideo DVD COPY or this website, please do not hesitate to contact us at this email. |
promote@aepdvd.com |
promote AEPvideo DVD COPY, want become our affiliate. |
info@aepdvd.com |
some info about AEPvideo DVD COPY, can write to me. |
others@aepdvd.com |
other feeling and other questions, can write to me. |
AEPvideo DVD COPY Homepage:
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